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RDNO Asks for Customers to Respect Front-line workers at the Landfills and Limit Non-essential Trips

Posted Friday, April 16, 2021

RDNO Diversion & Disposal Facilities (DDFs) continue to experience record customer volumes, which have, at times, resulted in long line ups and extended wait times. In addition to increased customer traffic due to spring cleaning and yard maintenance, measures are in place to protect the public and workers from exposure to COVID-19 and comply with provincial health orders.

As a reminder, all DDF customers are expected to follow the COVID-19 safety plan requirements for using the site and be civil in their conduct with both staff and fellow customers.  Behaviours contributing to an unsafe work environment, including abusive or offensive language, will not be tolerated.

To limit traffic and potential exposure on the sites, people are encouraged to consider whether a visit to a landfill is essential or if the trip can be deferred. Municipal curbside garbage collection services should be utilized first and are provided to most residents in RDNO member municipalities.  Those who do not have curbside collection may consider hiring a waste collection contractor, which can be a time-saving and cost-efficient option.

If you cannot avoid a trip to an RDNO DDF, please remember the following during your visit:

  • The number of customers permitted on-site at any given time will be controlled to maintain social distancing and to avoid congestion in areas on-site.
  • Plan ahead as wait times of up to 60 minutes can occur during peak times.
  • Maintain physical distancing and stay at least 2 metres apart from other customers.
  • Please follow the direction of DDF Staff and be courteous. They are there to assist and guide you.

RDNO DDFs will continue to provide service to all customers so long as customers are patient, respectful, and follow the Provincial Health Officer's directives. However, if customers fail to abide by these directives, they may be asked to leave the site.