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RCMP Victim Services

We can help.

Victim Services is able respond to incidents such as threats, arson, trauma and much more. 


The Regional District of North Okanagan (RDNO) and the Ministry of Public Safety and Solicitor General funds the delivery of the RDNO RCMP Victim Services Program in the North Okanagan including Vernon, Coldstream, Spallumcheen, Armstrong, Enderby, Lumby and Electoral Areas B, C, D E and F. 

Services are provided free of charge to persons in need, which may include primary victims, secondary victims, witnesses, surviving family members, or any other persons affected by the incident.

What We Do

Regional District of North Okanagan RCMP Victim Services offers emotional and practical support to help lessen the impact of crime and trauma on victims, witnesses, friends, family and community. All services provided by Victim Services are free of charge. Referrals are typically made by RCMP, Crown Counsel or community professionals. You can also self-refer for services.

As a victim of crime, you have rights under the Federal Canadian Victims Bill of Rights and the British Columbia Victims of Crime Act. These rights include but are not limited to:

  • Access to Victim Services to help you understand your rights and the supports available to you
  • Referral to the Crime Victim Assistance Program 
  • Information on the criminal justice process, court updates and support, your role as a victim, the status of the police investigation and the offender’s release conditions
  • Right to provide a victim impact statement in court
  • Right to protection and privacy
  • Restitution rights

Victim Services include:

Emotional Support

RCMP Victim Services offers emotional support following a crime or trauma and ongoing support based on needs of the client. Our program does not provide a clinical counselling service so we encourage & facilitate referrals when it may be helpful. We seek additional assistance from community service providers, criminal justice personnel and other resources when applicable. Victim Services also offers immediate crisis intervention at scenes of crime and/or trauma, as well as attends with RCMP for next of kin notifications. We listen, validate and provide resource information on grief, loss, suicide, self-care, and other relevant topics.

Practical Assistance and Support

Victim Services can:

  • Facilitate/coordinate safety planning as required.
  • Provide resource information as required.
  • Referrals to appropriate agencies for additional services such as counselling, housing, legal aid or other identified needs.
  • Provide information on home security and referrals for Crime Prevention through Environmental Design (CPTED) assessments.
  • Provide Critical Incident debriefing.
  • Assist crime victims in completing applications for the provincial Crime Victim Assistance Program. Please note: Local Victim Service programs do not provide financial assistance.

Justice Related Support

Victim Services can provide:

  • Updates on a victim's police and court file
  • Orientation to and information on the criminal justice system and witness preparation.
  • Court accompaniment or the facilitation of court accompaniment, and liaison with Crown Counsel for court related appointments.
  • Assistance in completing Victim Impact Statements if desired and applicable.
  • Assistance with Victim Notification Applications (regarding the status of the accused or offender when supervised by Correction Service Canada or Parole Board Canada)

How to Reach Us

Vernon RCMP Detachment
3402-30th Street
Vernon BC, V1T 5E5

Telephone: (250) 260-7171

Office Hours: 8:30 am – 4:30 pm Monday to Friday; except on statutory holidays