The Regional District of North Okanagan (RDNO), in conjunction with Interior Health, advises the Water Quality Advisory issued on May 22, 2025 to specific customers on James Street, 2nd Avenue, and Carlin Street supplied by the Grindrod Water Utility has been RESCINDED.
All bacterial testing results and disinfection levels are within normal drinking water standards in the distribution system (see map of affected area).
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Original Notice - May 16, 2025
The Regional District of North Okanagan (RDNO), in conjunction with Interior Health, advises customers supplied by the Grindrod Water Utility (GRW) that starting May 22, 2025, there might be a water outage while planned construction work is completed. Some customers on James Street, 2nd Avenue, and Carlin Street will be placed on a Water Quality Advisory (WQA) if there is a water outage as a result of the work (see map of affected area).
The WQA will be in effect until sampling results confirm that the drinking water is safe. While water service to customers is being restored, you may experience some turbidity, which is normal. Please run a cold water tap until the water runs clear. An outdoor tap is preferred.
Why is this notice in place?
Planned construction work is scheduled for May 22, 2025, which could cause water loss to customers between 8:00 am and 4:00 pm and could be extended if unforeseen circumstances arise. It is suggested that you store a short-term water supply for cooking and toilet use before the interruption.
What should affected customers do?
When water service resumes, properties in the area may experience reduced water pressure, discolouration of the water, and/or air in the water. Please run cold water until the water has cleared. An outside tap(s) is preferred. Protect outside taps from freezing if used.
Some customers may wish to boil their water for at least one minute when preparing food, drinking, washing fruits and vegetables, making beverages or ice or brushing their teeth. The RDNO will notify customers when the WQA is rescinded.
Where can I find updates?
Updates will be posted to www.rdno.ca/news (filter by Water Notices).
Click here for a larger version of the map.
Do you know of a water main break or other water emergency?
Go to www.rdno.ca/emergencies for contact information, including information on what to do in the event of a water main break.