The Regional District of North Okanagan (RDNO) manages the Mabel Lake Sewer (MLS) system in Electoral Area "F". The MLS system serves customers in the Kingfisher area, east of Enderby.
Properties within the MLS system will be invoiced sewer with their water bill. The invoice period runs January 1 - December 31 and the month billed in June. A discount of 10% will be applied to the RDNO account if paid on or before the due date.
The water rates for the MLS system can be found on Schedule D of the Small Utilities Rates and Regulations Bylaw.
Billing Information Water & Sewer Utility Billing How to Pay Your Utility Bill
As a regional utility, MLS legally cannot make a profit on services. A deficit is also not allowed and each year’s annual expenses (see example list below) must be recovered directly from user fees during that year or be funded from reserves.
Expected annual expenses
- debt payments
- construction, and
- reserve contributions
All parcels with a service connection pay an Infrastructure Base Fee independent of whether the parcel is connected to the water utility or not.
A consumption fee is charged for water consumption for each residential unit and/or commercial unit (in addition to the Infrastructure Base Fee). Once a property has been connected to the water utility infrastructure, the consumption fee will always be charged to that property. It will not be adjusted seasonally.
How do I change my mailing address?
Notify BC Assessment directly to change your mailing address so that future utility bills, property tax notices and BC Assessment notices are mailed to your new address.
The RDNO receives weekly notification of address changes. BC Assessment Change of Address Notification can be completed the following ways:
- go to their website at "update your property information"
- call 1-866-825-8322
- forward via mail to: 300-1631 Dickson Avenue, Kelowna BC V1Y 8H2.
You will need your property roll number and assessment and jurisdiction area numbers in order to make the address change.
What if property ownership changes?
Utility invoices follow the property, not the owner. The RDNO does not get final meter reads (if a meter is installed) or create final bills when a property changes hands. The law firm or notary that is conveying the sale must contact the RDNO Finance department for an estimate of the amount owing and adjust for this amount on your statement of adjustments.
Note that the charges remain with the property when it is transferred and the new owner becomes responsible for these payments. The RDNO cannot make adjustments between owners if the actual amount of the final bill is different from the estimate.
I just bought a property in the Regional District and the first utility bill I received shows arrears from before I bought the property. Who is responsible for paying these arrears?
It is the responsibility of the lawyer or notary handling the transfer of ownership to ensure that a search is done through the RDNO to determine if there are any outstanding utility charges on a property and include those charges on the statement of adjustments. This is required to be sure that there are no outstanding debts or encumbrances attached to the property upon transfer of ownership.