A water service leak in the Buchanan Road area has resulted in the need to drain a portion of the water main to complete a repair. The repair will take place on Tuesday, February 10, 2026, from 8:00 am to 7:00 pm and could be extended if unforeseen circumstances arise. Customers within the affected area (see map) may be out of water or have lower water pressure during that time.
Customers are advised to store a sufficient amount of water for drinking, cooking, and toilet use before the water outage.
The Regional District of North Okanagan (RDNO), in conjunction with Interior Health, advises these customers (see map) that as a result of the repair they will be placed on a precautionary Boil Water Notice (BWN) until sampling results confirm the drinking water is safe.
What should affected customers do?
Once water service returns, properties in the area may experience reduced water pressure, discolouration of the water, and / or air. Please run a cold water tap until the water has cleared. An outside tap is preferred, but bathtubs may be used if outside taps are unavailable during the cooler months.
The level of service and treatment provided by the RDNO has been maintained; however, customers in the affected area should boil their water for at least one minute when preparing food, drinking, washing fruits & vegetables, making beverages or ice or when their brushing teeth.
When this notice is rescinded, it will be posted on the RDNO website, sent out to email subscribers and the locally placed signs will be updated. If you wish to subscribe, please visit www.rdno.ca/subscribe.
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Do you know of a water main break or other water emergency?
Go to www.rdno.ca/emergencies for contact information, including information on what to do in the event of a water main break.
View the list of addresses here.
