RDNO Launches New Citizen-focused Website, Seeks Feedback from Users

Render of the new RDNO website
Media Release

The Regional District of North Okanagan (RDNO) launched their rebuilt and redesigned website on November 3, 2021. The new website has a clean, modern design, significantly improved functionality, and is restructured for easier navigation. After a soft launch, the RDNO is now seeking feedback from website visitors about their experience on the fully rebuilt site.

"The last website refresh occurred in 2012, so it was time for us to consider how we could improve the user experience. The new website allows us to share information in a more effective and efficient method," said Ashley Gregerson, RDNO Communications Officer.

Some of the key improvements include:

  • Webpages for each member municipality and electoral area that include their Director's information, RDNO news that affects their community, the RDNO services that they participate in, parks and facilities in their area, mapping files, and an interactive map
  • Grants portal that allows applicants to apply right on the website save their information, create a log-in to revisit their application, upload documents and submit directly to the staff managing the program
  • Additional interactive maps and GIS data sets
  • Career Opportunities section that allows applicants to apply online, upload documents, and see the status of the hiring process
  • Compliant with Web Content Accessibility Guidelines, making it useable to people with varying abilities
  • Citizen-focused site map designed by user experience experts
  • Professional, clean design with consistent elements on each page
  • Advanced linking to avoid having stale content and old versions of documents
  • Built-in surveying and public engagement capabilities

The website rebuild is a significant component of the RDNO Communications Plan and will continually be updated and improved to meet the community's needs. Explore the site at www.rdno.ca, and complete the survey by December 3 at buff.ly/3DDai0C.