Updated - August 25, 2026 @ 9:30 a.m.
In conjunction with Interior Health, the Regional District of North Okanagan (RDNO) advises that the precautionary BOIL WATER NOTICE issued August 12, 2026, to customers at 1500 Pottery Rd, 1502-1603 Pottery Rd and 1500-1603 18 Ave (see map) has been RESCINDED.
The previously issued WATER QUALITY ADVISORY for 1500-1603 18 Ave has also been RESCINDED.
The water main replacement project is complete, and the area is no longer being supplied by a temporary overland pipe. Normal water service has been restored. Bacterial testing results and disinfection levels have confirmed that the water quality is within normal drinking water standards in the distribution system.
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Do you know of a water main break or other water emergency?
Go to www.rdno.ca/emergencies for contact information, including information on what to do in the event of a water main break.
Original Notice - August 12, 2026
In conjunction with Interior Health, the Regional District of North Okanagan (RDNO) advises some customers supplied by Greater Vernon Water that they are on a precautionary Boil Water Notice (BWN) until sampling results confirm the drinking water is safe. The affected area includes 1500 Pottery Rd, 1502-1603 Pottery Rd and 1500-1603 18 Ave.
A water main break in this area has resulted in a loss of water pressure. This BWN will remain in effect until the RDNO can confirm the water quality is within normal operating limits.
What should affected customers do?
All customers should boil their water for at least one minute when preparing food, drinking, washing fruits and vegetables, making beverages or ice or brushing their teeth.
Properties in the area may experience reduced water pressure, discolouration of the water, and/or air. Please run a cold water tap until the water has cleared. An outside tap is preferred, but bathtubs may be used if outside taps are unavailable.
Where can I find updates?
Updates will be posted to www.rdno.ca/news (filter by Water Notices) and the RDNO’s Facebook page at www.facebook.com/RDNorthOkanagan. You can also subscribe to receive email updates at www.rdno.ca/subscribe.
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Do you know of another water main break or other water emergency?
Go to www.rdno.ca/emergencies for contact information, including information on what to do in the event of a water main break.
Click here for a larger version of the map
