In conjunction with Interior Health, the Regional District of North Okanagan (RDNO) advises customers that the Boil Water Notice issued on December 19, 2025, for 3506-3601 39 Ave and 3809 36 St has been RESCINDED.
Bacterial testing results have come back clear, and disinfection levels are within normal drinking water standards in the distribution system.
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Do you know of a water main break or other water emergency?
Go to www.rdno.ca/emergencies for contact information, including information on what to do in the event of a water main break.
Updated - December 16, 2025 - 4:30pm
In conjunction with Interior Health, the Regional District of North Okanagan (RDNO) advises some customers supplied by Greater Vernon Water that they are on a precautionary Boil Water Notice (BWN) until sampling results confirm the drinking water is safe. The area affected includes 3506-3601 39 Ave, and 3809 36 St. Affected customers will have this notice hand-delivered to their properties.
A water main break in the area has resulted in a loss of water pressure for some customers. Operators are currently repairing the break and the RDNO is issuing a precautionary BWN to the affected area followed by sampling of the water to ensure the continued safety of the water system.
What should affected customers do?
Properties in the area may experience reduced water pressure, discolouration of the water, and/or air. Please run a cold water tap until the water has cleared. An outside tap is preferred, but bathtubs may be used if outside taps are unavailable during the cooler months.
The level of service and treatment provided by the RDNO has been maintained; however, customers in the affected area should boil their water for at least one minute when preparing food, drinking, washing fruits & vegetables, making beverages or ice or when their brushing teeth.
When this notice is rescinded, it will be hand-delivered, posted on the RDNO website, and the locally placed signs will be updated. If you wish to subscribe, please visit www.rdno.ca/subscribe.
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Do you know of another water main break or other water emergency?
Go to www.rdno.ca/emergencies for contact information, including information on what to do in the event of a water main break.
Original Notice - 3:28pm
There is a water main break at 39 Ave and 36 St. Approximately 5 properties may be impacted.
We apologize for the inconvenience and appreciate your patience.