Update - May 27, 2025 - 8:30am
In conjunction with Interior Health, the Regional District of North Okanagan (RDNO) advises that the Boil Water Notice issued May 21, 2025, to Boss Creek Rd, Galiano Rd, and Commonage Rd areas (see map) has been RESCINDED.
Bacterial testing results have come back clear and disinfection levels are within normal drinking water standards in the distribution system.
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Do you know of a water main break or other water emergency?
Go to www.rdno.ca/emergencies for contact information, including information on what to do in the event of a water main break.
Original notice - May 21, 2025
In conjunction with Interior Health, the Regional District of North Okanagan (RDNO) advises some customers supplied by Greater Vernon Water (GVW) on Boss Creek Road, Galiano Road, and Commonage Road southwest of Bench Row Road (see map) that they are on a precautionary Boil Water Notice (BWN) until sampling results confirm the drinking water is safe.
A power outage resulted in a loss of water pressure and increased turbidity. Power has since been restored and flushing to improve the water quality was completed in some of the affected areas; however, the RDNO is issuing a precautionary BWN to the affected areas and sampling the water to ensure the continued safety of the water system as directed by Interior Health.
What should customers do in the event of power outage or when water service is temporarily lost?
When the water service resumes, properties in the area may experience reduced water pressure, discolouration of the water, and/or air. Please run a cold water tap until the water has cleared. An outside tap is preferred.
The level of service and treatment provided by the RDNO has been maintained; however, customers in the affected area should boil their water for at least one minute when preparing food, drinking, washing fruits & vegetables, making beverages or ice or when their brushing teeth.
Updates will be posted to www.rdno.ca/news (filter by Water Notices). You can also subscribe to receive email updates at www.rdno.ca/subscribe.
When the notice is rescinded, it will be posted on the RDNO website, sent to email subscribers and posted on Facebook.
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Do you know of a water main break or other water emergency?
Go to www.rdno.ca/emergencies for contact information, including information on what to do in the event of a water main break.
Click here for a larger version of the map

Due to power outages, water pressure was lost in the Boss Creek, Valencia and Upper Commonage areas.