Updated - December 12, 2025 @ 11:00 a.m.
In conjunction with Interior Health, the Regional District of North Okanagan (RDNO) advises customers that the Boil Water Notice issued on December 4, 2025, for the properties listed above has been RESCINDED.
Bacterial testing results have come back clear, and disinfection levels are within normal drinking water standards in the distribution system.
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Do you know of a water main break or other water emergency?
Go to www.rdno.ca/emergencies for contact information, including information on what to do in the event of a water main break.
Original Notice - December 4, 2025
Addresses affected (map below):
650-697 & 715 Black Rock Rd
704 - 732 39 Ave
714 - 724, 776 & 785 35 Ave
3501, 3503, 3601, & 3605 12 St
3501 11 St
3085 - 3373 Francis St
Due to complications with the previous repair to a water main (previous notice), the water in this area will be turned off so additional repairs can be conducted. Customers listed in the above area will again experience water disruption starting on:
Monday, December 8, 2025 starting at 11:00 pm with service returning Tuesday, December 9, 2025 by 11:00 pm
Please make necessary arrangements to have a short-term water supply stored before this work starts. While every effort will be made to complete the project as quickly as possible, it may be necessary to have the water off longer.
Following the return of water, all customers affected by this notice will be on a Boil Water Notice (BWN) until samples confirm it can be removed. Due to the required water interruption, the water may become compromised. Customers in the affected area should boil their water for at least one minute when preparing food, drinking, washing fruits & vegetables, making beverages or ice or when brushing their teeth until sampling results confirm the water is safe.
When the water is returned, affected properties may experience cloudiness of the water and/or air in their system. Please run a cold water tap until the water has cleared. An outside tap is preferred, but bathtubs may be used if outside taps are unavailable during the cooler months.
We thank you for your patience during this time as we work to address the needed repair.
Go to www.rdno.ca/emergencies for contact information, including information on what to do in the event of a water main break.
Updates will also be posted to www.rdno.ca/news (filter by Water Notices). When this BWN has been rescinded, a notice will be hand-delivered.
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Click here for a larger version of the map
