Update - Sept. 21, 2026 - 8:45am
In conjunction with Interior Health, the Regional District of North Okanagan (RDNO) advises that the precautionary Water Quality Advisory (WQA) issued on September 17, 2026, to customers at 1602-1606 38 Ave and 3800 16 St (see map) has been RESCINDED.
Bacterial testing results and disinfection levels have confirmed that the water quality is within normal drinking water standards in the distribution system.
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Do you know of a water main break or other water emergency?
Go to www.rdno.ca/emergencies for contact information, including information on what to do in the event of a water main break.
Original notice - Sept. 17, 2026
In conjunction with Interior Health, the Regional District of North Okanagan (RDNO) advises some customers supplied by Greater Vernon Water that they are on a precautionary Water Quality Advisory (WQA). The affected area includes 1602-1606 38 Ave and 3800 16 St (see map).
A water main break in this area has resulted in a loss of water pressure. The RDNO is issuing a precautionary WQA to affected properties until testing confirms the continued safety of the water system.
What should affected customers do?
When the water service resumes, properties in the area may experience reduced water pressure, discolouration of the water, and/or air in their water. Please run a cold water tap until the water has cleared. An outside tap is preferred.
The level of treatment provided by the RDNO has been maintained; however, some customers with weakened immune systems and/or those wishing additional protection may wish to boil their water for at least one minute when preparing food, drinking, washing fruits and vegetables, making beverages or ice or brushing their teeth.
When this notice is rescinded, it will be posted on the RDNO website and sent out to email subscribers. If you wish to subscribe, please visit www.rdno.ca/subscribe.
If you have any questions about the water quality, please contact the RDNO Utilities Department at 250-550-3700.
Do you know of a water main break or other water emergency?
Go to www.rdno.ca/emergencies for contact information, including information on what to do in the event of a water main break.
Click here for a larger version of the map
