Update - July 13, 2026 @ 2:20 p.m.
The Regional District of North Okanagan (RDNO) advises some customers on Monashee Road (see map) supplied by the Silver Star Utility (SSW) that the emergency water main repair on July 13, 2026, did not result in a water outage. The emergency water main repair is complete, and the water system remained in normal operations during the work. A Water Quality Advisory will not be in effect.
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Do you know of a water main break or other water emergency?
Go to www.rdno.ca/emergencies for contact information, including information on what to do in the event of a water main break.
Original Notice - July 13, 2026
The Regional District of North Okanagan (RDNO), in conjunction with Interior Health, advises some customers on Monashee Road supplied by the Silver Star Water Utility (SSW) that on Monday, July 13, 2026, there will be a water outage to allow an emergency water main repair (see map of affected properties).
Once water has been returned to service, affected customers will be on a precautionary Water Quality Advisory(WQA) until the water has been tested and confirmed to meet acceptable guidelines.
What should affected customers do?
When water service resumes, properties in the area may experience reduced water pressure, discolouration of the water, and / or air in the water. Please run cold water until the water has cleared. An outside tap(s) is preferred.
The level of treatment provided by the RDNO has been maintained; however, some customers with weakened immune systems and / or those wishing additional protection may wish to boil their water for at least one minute when preparing food, drinking, washing fruits and vegetables, making beverages or ice or brushing their teeth. The RDNO will notify customers when the WQA is rescinded.
Where can I find updates?
When this notice is rescinded, updates will be posted to www.rdno.ca/news (filter by Water Notices) and the RDNO’s Facebook page at www.facebook.com/RDNOkanagan. You can also subscribe to receive email updates at www.rdno.ca/subscribe.
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Do you know of a water main break or other water emergency?
Go to www.rdno.ca/emergencies for contact information, including information on what to do in the event of a water main break.
Click here for a larger version of the map
