The Regional District of North Okanagan, in conjunction with Interior Health, advises the Boil Water Notice issued on May 5, 2025 to some customers supplied by the Whitevale Water Utility has been RESCINDED. All bacterial testing results and disinfection levels are within normal drinking water standards in the distribution system (see map of affected area).
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Original: May 5, 2025
The Regional District of North Okanagan, in conjunction with Interior Health, advises some customers supplied by the Whitevale Water Utility that they are on a Boil Water Notice as of May 5, 2025. See map for affected customers.
What should affected customers do?
All customers should boil their water for at least one minute when preparing food, drinking, washing fruits and vegetables, making beverages or ice or brushing their teeth.
Why is this notice in place?
Affected customers who receive water from the Whitevale Water Utility are on a Boil Water Notice. During a water service tie-in, the water main was impacted, and a portion of the water utility was shut down and depressurized. The repair has been completed, and the utility is responding to this issue by flushing the impacted water mains and completing bacteriological sampling to ensure that no contaminants have been introduced to the distribution system.
Where can I find updates?
Updates will be posted to www.rdno.ca/news (filter by Water Notices) and the RDNO’s Facebook page at www.facebook.com/RDNorthOkanagan. You can also subscribe to receive email updates at www.rdno.ca/subscribe.
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Do you know of a water main break or other water emergency?
Go to www.rdno.ca/emergencies for contact information, including information on what to do in the event of a water main break.
Click here for a larger version of the map
