Updated: Precautionary Water Quality Advisory - Grindrod Water

Alert level

Update - March 15, 2022 1:12 pm

Grindrod Water (GRW), in conjunction with Interior Health, advises customers that the Precautionary Water Quality Advisory issued on March 13, 2022 for Grindrod Water has been RESCINDED. All bacterial testing results and disinfection levels are within normal drinking water standards in the distribution system.

Original Notice - March 13, 2022

Grindrod Water (GRW), in conjunction with Interior Health, advises customers supplied by Grindrod Water they are on a Precautionary Water Quality Advisory (WQA) as of March 13, 2022.

The WQA is in effect until sampling results confirm that the drinking water is safe. While water service to customers is being restored, you may experience some turbidity, which is normal. Please run the cold water in your bathtub and other taps and appliances until the water runs clear. 

What should affected customers do?

Until the WQA is rescinded, customers should exercise caution when using water for consumption purposes. All customers, especially young children, elderly people and those with weakened immune systems, may choose to boil their water for at least one minute when using for purposes, such as:

  • drinking
  • brushing teeth
  • washing fruits & vegetables to be eaten raw
  • preparing any food
  • mixing baby formula
  • making beverages or ice

Why is this notice in place?

Due to an equipment failure that caused a loss of water, all customers who receive water from GRW are on a WQA.

A power outage or other event causing loss of water to GRW customers can lead to depressurization of the distribution pipes increasing the risk of back siphonage. The RDNO is required to issue a WQA and complete water sampling to ensure the continued safety of the water system. The level of service and treatment via clarification, filtration, and chlorination provided by the Regional District of North Okanagan (RDNO) has been maintained. This precautionary measure is based on the American Water Works Association (AWWA) standards. 

Where can I find updates?

Customers will be notified of any updates at www.rdno.ca/news (filter by Water Notices) and the RDNO’s Facebook page at www.facebook.com/RDNorthOkanagan. You can also subscribe to receive email updates at www.rdno.ca/subscribe.