Updated - August 25, 2026 @ 9:30 a.m.
In conjunction with Interior Health, the Regional District of North Okanagan (RDNO) advises that the precautionary BOIL WATER NOTICE issued August 12, 2026, to customers at 1500 Pottery Rd, 1502-1603 Pottery Rd and 1500-1603 18 Ave (see map) has been RESCINDED.
The previously issued WATER QUALITY ADVISORY for 1500-1603 18 Ave has also been RESCINDED.
The water main replacement project is complete, and the area is no longer being supplied by a temporary overland pipe. Normal water service has been restored. Bacterial testing results and disinfection levels have confirmed that the water quality is within normal drinking water standards in the distribution system.
If you have any questions, please contact the RDNO Utilities Department at 250-550-3700.
Do you know of a water main break or other water emergency?
Go to www.rdno.ca/emergencies for contact information, including information on what to do in the event of a water main break.
Original Notice - May 29, 2026
In conjunction with Interior Health, the Regional District of North Okanagan (RDNO) advises some customers supplied by Greater Vernon Water that they are on a precautionary Water Quality Advisory (WQA). The affected area includes 1500-1608 18 Ave (see map).
Following disinfection and testing, your water service will be temporarily provided by an overland pipe. The water quality will not change, but the temporary overland pipe will have less physical protection from potential damage than the buried permanent water pipe (buried vs. overland). You may also find water temperatures to be warmer than normal during the day.
This notice will remain in effect until the water main replacement project is completed, which is expected to be approximately six (6) weeks.
What should affected customers do?
The level of treatment provided by the RDNO has been maintained; however, some customers with weakened immune systems and/or those wishing additional protection may wish to boil their water for at least one minute when preparing food, drinking, washing fruits and vegetables, making beverages or ice or brushing their teeth.
When this notice is rescinded, a notice will be hand delivered to affected customers, it will be posted on the RDNO website, sent out to email subscribers and the locally placed sign will be updated. If you wish to subscribe, please visit www.rdno.ca/subscribe.
If you have any questions about the water quality, please contact the RDNO Utilities Department at 250-550-3700.
Do you know of another water main break or other water emergency?
Go to www.rdno.ca/emergencies for contact information, including information on what to do in the event of a water main break.
Click here for a larger version of the map
