Silver Star Water Utility

• Small Utilities Rates and Regulations Bylaw No. 3016, 2024
• Cross Connection Control Regulation – Bylaw No. 2651, 2014
• Service Establishment Bylaw No. 1082, 1992
• Silver Star Mountain Development Cost Charge Bylaw No. 1768, 2002
• Silver Star Vance Creek Reservoir Servicing Agreement Bylaw No. 2195, 2008
• The Ridge Developments Ltd. Latecomer Agreement Bylaw No. 2247, 2007
• Bylaw Notice Enforcement Bylaw No. 2909, 2021
• Ticket Information Authorization Bylaw No. 2908, 2021

• Backflow Assembly Test Report
• Cross Connection Assessment
• Hydrant Use Permit
• Latecomer 
• Leak Adjustment
• Legal Document Amendment or Discharge
• Proof of Water
• Water Service / Development Inquiry

• Community Structure Protection Plan - Electoral Area "C" Fire Protection Area
• Development and Service Connection Information
• Initial Phases in the Development of a Groundwater Protection Plan, April 2008
• Monthly water quality reports and source water data
• Newsletters:
  • 2026
  • 2023
  • 2022
  • 2021
• Silver Star Mountain Water System Vance Creek Reservoir and Well 13 Disinfection Effectiveness Assessment, July 2008
• Silver Star Water Utility - 2019 Annual Report
• Silver Star Water Utility - 2024 Annual Report
• Source Water Assessment and Groundwater Protection Plan Final Report, August 2011 (58.8MB)
• SSW Strategic Water Plan Update, October 2011 (75.2 MB)
• SSW Water Treatment Study, July 2007

• External Wildfire Sprinkler and Irrigation Use - Policy No. BPOL-015
• Latecomer Procedure - Policy No. ENG 001, and Procedure Manual 
• Latecomer Application (Fillable)
• Small Utilities Private Hydrant - Policy No. BPOL-006
• Statutory Right of Way Release - Policy No. BPOL-007

New developments requiring water servicing from SSW must follow the following standards:

• AC Pipe Crossing
• Air Valve Chamber
• Highway/Railway Crossing
• Typical Irrigation Service - 38mm - 75mm
• Typical Water Meter Installation in Building
• U Bend Detail
• Water Main Anchors
• Water Meter Installation Checklist

SSW's metering program requires water meters on all services. Please see the Small Utilities Rates and Regulations Bylaw No. 3016, 2024.

As Silver Star Water (SSW) is a regional water utility, it legally cannot run a deficit.  Each year's expenses, including operation, maintenance, construction and reserve contributions, must be covered directly from user fees during that year or be funded from reserves.  SSW is a true user pay service, and does not gain any revenue from property taxes.

In 2024, SSW installed new meter reading devices (ERTs) and replaced aging meters.  In the future, the water utility will need funds to replace meters as they reach end of life.  SSW has begun a multi-year asset management program to better manage the costs associated with maintenance, repair and replacement of infrastructure.  A new Water Meter Renewal Fee was created to equitably fund water meter replacement costs and ensure transparent accounting.  This fee is effective January 1st, 2025.

From Small Utilities Rates and Regulations Bylaw No. 3016, 2024:

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