Silver Star Water Meter Improvement Program

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The Regional District of North Okanagan (RDNO) – Silver Star Water (SSW) is beginning a water meter and meter reading improvement program in 2024. The program entails replacing the current “touch pad” manual meter reading technology with Automatic Meter Reading (AMR) technology and where applicable, replacing old meters.

AMR uses wireless radio frequency technology to collect meter reading data remotely using low frequency radio waves and these radio waves are generated by a battery powered device called an Encoder-Receiver-Transmitter (ERT).  All SSW water meters will be retrofitted with an ERT, which is typically mounted to the outside of buildings.  For most customers, ERTs will be installed by replacing the touchpad they currently have using the same wires.  Some customers will have older meters that will also need to be replaced as they cannot be converted for use with AMR technology.

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Contact(s)

Silver Star Water Utility
utilities@rdno.ca
2505503700